Privacy Policy

Privacy Policy
Effective Date: August 16, 2024

Nommadd Soap ("we", "us", "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and manage your personal information when you use our websites, social media, emails, mobile apps, and other online services (the “Service”). Please read this Policy carefully.

1. Information We Collect and Why

We collect the following types of personal information:

  • Contact Information: Name, email address, mailing address.
  • Authentication Information: Username and password for your account.
  • Financial Information: For payment processing.
  • User Content: Survey responses, comments, reviews, questions, suggestions.
  • Personal Characteristics: Age range, date of birth, gender, marital status, nationality.
  • Personal Preferences: Product preferences, online interests.
  • Online Behavior: Activity, preferences, and time spent on features.
  • IP Address or Mobile Network Information.

This information helps us provide and improve our Service, process transactions, support customers, and comply with legal requirements. If you do not provide certain information, it may affect our ability to offer our Service to you.

2. How We Use Your Information

We use your personal information for:

  • Operating and improving our Service.
  • Customer communications and support.
  • User verification and payment processing.
  • Shipping and quality management.
  • Compliance with legal obligations.

We process your information based on our legitimate interests or to fulfill a contract with you. Sometimes, we may ask for your consent for specific uses of your information, which you can withdraw at any time by contacting us.

3. Chat Features and AI

Our websites may include a chat feature for customer support. Chat sessions are recorded and may be used according to this Policy. If you do not agree to this, please use email to contact us.

We may also use artificial intelligence (AI) and natural language processing (NLP) to assist with customer support. This technology helps us understand and respond to your inquiries more efficiently.

4. Job Applications

If you apply for a job with us through our website, you will need to provide your resume. We use a third-party service to manage job applications. Please review their privacy policies. Your information will only be used for employment purposes.

5. Changes to This Policy

If we plan to use your personal information for a new purpose, we will inform you and, if necessary, obtain your consent before proceeding.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nommadd Soap
Madison, AL
info@nommadd.com

This Privacy Policy is written in English. If translated versions are available, the English version will prevail in case of discrepancies.

2. Financial Information

To process payments, we use third-party payment processors, such as Shopify, Braintree, and Stripe ("Payment Processors"). When you make a purchase, you provide your payment information (e.g., credit card number, type, expiration date). This information is processed directly by our Payment Processors, and we only receive a payment receipt with limited details, like the last four digits of your card. The Payment Processors handle your payment information according to their own terms of service and privacy policies. For more details on these Payment Processors, see the section titled “Disclosure of Personal Information.”

3. Disclosure of Personal Information

We may share your personal information under the following circumstances:

  • Affiliates: We may share information with our affiliates, including our parent company, Yeti Parent Holdings, LLC. Some affiliates operate from the U.S., which may not meet the privacy standards required by European regulatory authorities.

  • Sale or Acquisition: If we undergo a merger or acquisition, your information may be transferred to another company, whether within or outside your country of residence.

  • Service Providers: We share information with third-party service providers (e.g., Payment Processors, chat feature providers) who assist with services like order processing, customer support, and analytics. We may also share non-identifying information with third parties.

  • Social Media: Our websites have social media icons and links. When you interact with our social media pages, data is processed by us and the social media providers. We are not responsible for the practices of these providers. Please review their privacy policies.

  • Your Consent: You may consent to share your information with third parties for marketing purposes. If you agree, your information will be subject to the third party’s privacy practices.

  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to governmental requests, protect our rights or safety, or respond to emergencies.

4. Cookies and Other Technologies

We use cookies, web beacons, pixel tags, and similar technologies to collect information about your interactions with our Service and advertisements. These technologies help us analyze usage and improve our services. You can disable cookies through your browser settings, but this may affect your experience on our site. For more details, refer to our cookie policy.

5. Children’s Privacy

Our services are not intended for children. We do not knowingly collect information from anyone under eighteen. If we learn that a child has provided us with personal information, we will delete it. If you suspect we have information from a child, please contact us at info@nommadd.com.

6. Data Subject Requests

(a) General: You have rights under applicable laws to request correction, modification, or deletion of your personal information, opt out of sales, and appeal our responses. To submit a request, contact us at info@nommadd.com. Provide sufficient details to identify your data and the nature of your request.

(b) Rights Under GDPR: If you are in the EU, UK, or similar jurisdictions, you have the following rights:

  • Access and Portability: Request access to your personal data and a copy, and transfer it to another controller if feasible.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of personal data under certain conditions.
  • Restriction: Request restriction of processing in specific situations.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdrawal of Consent: Withdraw consent for processing based on consent.
  • Automated Decisions: You will not be subject to decisions based solely on automated profiling.

(c) California Rights and Disclosures:

  • Shine the Light: California residents may request a list of third parties with whom we have shared information for direct marketing purposes. Send requests to info@nommadd.com with “Privacy - California Shine The Light Rights” in the subject line.

  • Do Not Track: We do not respond to “Do Not Track” signals.

  • CCPA Rights: California residents have rights under the CCPA:

    • Access: Request access to personal information we’ve collected.
    • Know: Request details about our data collection practices.
    • Correct: Request correction of inaccurate data.
    • Opt-Out: Opt out of the sale or sharing of personal information.
    • Delete: Request deletion of personal information, with some exceptions.

We will not discriminate against you for exercising your CCPA rights. However, we may offer different rates or quality based on the value of your personal information.

Sensitive Data Use
Any sensitive data we collect is strictly used for business purposes only. As such, we do not display a “Limit the Use of My Sensitive Personal Information” link on our websites.

CCPA Compliance
Under the California Consumer Privacy Act (CCPA), we do not sell or share personal information for monetary consideration. However, personal data may be provided to service providers and contractors. To opt out of cross-contextual behavioral advertising, use your browser settings or click the “Do Not Sell or Share My Personal Information” link on our websites. You can also opt out of Google Analytics Cookies via this browser add-on: Google Analytics Opt-Out.

For any Consumer Requests, contact us using the information below or submit through our online “Contact Us” form by selecting “I have a question about my data” from the dropdown. We may request your name, physical address, email address, phone number, type of request, and an e-signature. Additional steps may be required for verification. You may also designate an authorized agent to make a CCPA Consumer Request.

Linked Sites
Our Service may include links to third-party websites (Linked Sites), including social media. These Linked Sites have their own privacy practices. We are not responsible for their content or privacy practices. When you click a link, you leave our Service, and our Policy no longer applies.

User Content
Features of our Service may allow you to post content like comments or reviews. Be cautious when sharing information publicly as it can be viewed by anyone. We cannot control other users' actions with your User Content.

Opting Out of Emails
To stop receiving marketing emails, indicate your preference when you register or communicate with us. You can also opt out by emailing us at info@nommadd.com.

Security of Your Information
If you provide personal information, it may be transferred to and stored in locations including the United States. We implement safeguards to protect your data but cannot guarantee complete security. Maintain the confidentiality of your account information, including your password. Report any suspicious communication requesting your sensitive information.

Consent to Processing and International Transfers
By using our Service, you consent to the processing, transfer, and storage of your information in the United States and other countries. We ensure adequate protection for data transferred outside your country in accordance with applicable laws. For details on international transfers, contact us at info@nommadd.com.

Mobile Messaging Program
If you opt into our Mobile Messaging Program, we will use your information to send and respond to mobile messages. You can opt out by texting “STOP” to our messages. For more details, refer to our Terms.

Changes to the Privacy Policy
We may update this Privacy Policy without prior notice to reflect changes in our practices. Continued use of our Service after changes indicates your agreement to the revised Policy. Check this Policy periodically for updates.

Contact Us
For questions or comments about this Policy, please contact us at info@nommadd.com or by mail at:

Nommadd Soap, LLC
110 oakland spngs, Suite 6101
Madison, AL 35753

Our Data Protection Officer can be reached at: info@nommadd.com

Nommadd Soap Cookie Policy

We use cookies, web beacons, pixel tags, mobile analytics software, log files, and other technologies to collect information about your interactions with our website, emails, and advertisements. These technologies help us track analytics, improve our services, and offer you more relevant content and advertising. You can manage or disable cookies through your web browser settings. We do not use cookies to gather information unrelated to our Service.

Types of Cookies We Use

Strictly Necessary Cookies
Essential for the website to function properly. These cannot be turned off in our systems. You can set your browser to block or alert you about these cookies, but this may affect the functionality of certain parts of our site.

Functional Cookies
Enhance your user experience by enabling features such as video playback, customer support chat, and proper display of social media content.

Analytics Cookies
Help us understand user behavior and assess the performance of our website. They allow us to improve our site based on internal data and test new ideas. These cookies may be set by Nommadd Soap or a third party on our behalf.

Personalization Cookies
Deliver tailored content and advertising relevant to you, and assess the effectiveness of these offerings. These cookies may also be set by Nommadd Soap or third parties.

If you disable all cookies except strictly necessary ones, our website will still be accessible, but some features like the shopping cart may not work as intended.

Nommadd Soap Consumer Health Data Privacy Notice

This notice complements Nommadd Soap’s Privacy Policy and outlines how we handle “consumer health data” as defined by the Washington State My Health My Data Act (MHMDA). It covers:

  • The categories of consumer health data we collect
  • How we use consumer health data
  • With whom we share consumer health data
  • How you can withdraw consent from future data collection or sharing

Categories of Consumer Health Data Collected

Nommadd Soap offers personal care products like soaps and lotions. We collect personal preferences, including product choices and interests. Through browsing and purchasing history, we may infer details about your health. You might share health information voluntarily through our quiz, emails, phone, or chat. We also gather health-related preferences via online behavioral advertising and tracking technologies. For more on tracking technologies, see our Privacy Policy and Cookie Policy.

How We Use Consumer Health Data

We use collected health data to recommend products and deliver relevant advertising based on your interests and past interactions. We may also use anonymized and de-identified data for analysis, research, development, and other legitimate business purposes.

With Whom We Share Consumer Health Data

  • Affiliates: We may share information with our affiliates, including our parent company, Yeti Parent Holdings, LLC, to provide services.
  • Sale or Acquisition: Your data may be transferred during a merger or acquisition of our business.
  • Third-Party Service Providers: We may share information with our service providers, such as technology and chat feature providers, to support our services. This includes technical operations, analytics, order processing, and customer support. Non-identifying information may also be shared with third parties.
  • Your Consent: If you opt-in to receive offers or consent to share your data with third parties, including social networks, your information will be subject to those third parties’ privacy policies.
  • Legal Disclosure: We may disclose information to comply with legal obligations, respond to investigations, enforce agreements, or protect rights, property, or safety.

Using Chat Features

Our website features a chat function for customer support. Chat sessions may be recorded and used by us and our chat service provider. We may use AI and natural language processing in chat responses. If you prefer not to use this feature, please contact us via email.

How to Withdraw Consent

You have rights regarding your consumer health data:

  • Access and Disclosure: You can know if we are collecting, using, or sharing your health data, access this data, and see a list of affiliates and third parties with whom it’s been shared.
  • Withdraw Consent: You can withdraw consent if we process data with your permission.
  • Delete Data: You can request deletion of your health data.

To exercise these rights, contact us by emailing info@nommadd.com or mailing:

Nommadd Soap, LLC
110 oakland spngs, Suite 6101
Madison, AL 35753

Our Data Protection Officer can be reached at supportinfo5 days. If your request is denied, you may appeal by emailing info@nommadd.com.