F.A.Q.
What makes Nommadd Soap different?
We’re all about creating high-quality soap without the nonsense—no harsh chemicals, just natural ingredients that are good for your skin. We started with a mission to help our own skin conditions and expanded to share our passion with the world.
Are your products all-natural?
Yes, we only use natural ingredients. Our soaps and bath bombs are free from synthetic additives, ensuring a pure and gentle experience.
Do you offer unscented options?
Yes, we have unscented varieties for those with sensitive skin or fragrance sensitivities.
How long do your soaps and bath bombs last?
Our soaps are designed for long-lasting use, while our bath bombs are single-use but provide an indulgent experience.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shopify Shop Pay for your convenience.
Can I use multiple discount codes?
Only one discount code can be applied per order.
Where do you ship?
We ship nationwide within the United States. International shipping is coming soon!
How long does shipping take?
Orders are typically processed within 2-3 business days, with shipping times depending on your location.
Do you offer free shipping?
Yes, on orders over a certain amount. Check our homepage for current offers.
Do I need an account to place an order?
No, but having an account allows you to track your orders and manage your preferences.
How do I reset my password?
Click on the “Forgot Password” link on the login page and follow the prompts.
Do you offer subscriptions?
Yes! Save on your favorite products by subscribing. You’ll also receive a discount and never run out of your essentials.
How do I manage my subscription?
Log into your account to update, pause, or cancel your subscription anytime.
Is there a discount for essential personnel?
Yes, use our Everyday Hero Discount through VerifyPass.com to save.
What is your return policy?
If you’re not satisfied, contact us within 30 days for a return or exchange. For full details, check our Return Policy page.
Do you test on animals?
Never. We are cruelty-free and committed to ethical practices. Only tested on Hoomans
What is NoMMAdd Nation Rewards?
Our loyalty program rewards you for every purchase. Earn points to redeem on future orders and enjoy exclusive perks.
How do I join?
Sign up through our website and start earning points with every order!
What is Shopify Shop Pay?
Shop Pay is a secure payment method that allows you to save your details for faster checkouts on future orders.
Can I use Shop Pay for installments?
Yes, Shop Pay offers interest-free installments on eligible orders.
Still have questions?
Email us at info@nommadd.com, and we’ll be happy to assist you!